SKILL SET

User Research

  • Usability Testing, User Interview, Cognitive Review, Heuristic Evaluation, Experiment Design, Persona, Think Aloud, Contextual Inquiry, Field Study, Competitor Benchmarking

Interaction Design

  • Rapid Prototyping (Paper, Visio, Balsamiq, Axure, Photoshop), HTML, CSS

EDUCATION

Stanford University, CA, USA

(Sept. 08 - present)

  • M.S., Management Science and Engineering. Organization, technology and entrepreneurship concentration. GPA 4.0/4.0

Tsinghua University, Beijing, China

(Aug. 04 - Jul. 08)

  • B.S., Industrial Engineering, Major GPA 92/100. GRE V630+Q800+AW5.5, TOEFL 647
  • EMC-Tsinghua Scholarship for Overall Excellence (15/3300)

WORKS IN HIGHLIGHT

Intern User Experience Researcher, Google Inc., China

(Mar. 08 – Jul. 08)

  • Led a user research project on new Google Chinese Mobile search user interface, applied prototyping and think aloud approaches. Results led to significant improvement of original design and appeared in final product.
  • As the only intern, assisted two FT researchers in various user studies for different products such as Google Map, Local Search, Mobile, Translation, Lively, and confidential projects. Responsibilities included user interview, usability test, cognitive walkthrough, Persona Building, collaborative design, think aloud, field study, note taking, and contextual design.
  • Designed a series of user storybooks to promote user experience research results in the corporation.

Intern User Researcher, Baidu Inc., China

Baidu.com is the leading Chinese search engine and the largest website in Asia
(Sep. 07 – Dec. 07)

  • Conducted competitor benchmarking, cognitive walkthrough, user interview (38 users), usability testing, persona modeling, Think Aloud, card sorting, and rapid prototyping (Paper and Axure) to improve user experience of Baidu Online Ad System.
  • Assisted full time researchers in expert review, field study, user interview and testing in other projects.

ADDITIONAL EXPERIENCES

Research Assistant, Human Robot Interaction Group, Stanford University

(Oct. 08 – Present)

  • Currently evaluating social human robot interaction in emergency situation context

Student Researcher, HCI Lab, Tsinghua University, Beijing, China

(Sept. 06 – Jul. 08)

  • Gao, Q., Dai, Y.S., Performance, workload, and memory in information organization and retrieval tasks: Tagging vs. Categorization. Human Computer Interaction (Submitted)
  • Gao, Q., Dai, Y.S., et al, Improving Personal Tagging Consistency through Visualization of Tag Relevancy, HCI2009
  • Gao, Q., Kang, R. G., Fan, Z., Dai, Y. S., Wu, S. and Yang, Y. C. (2008). Understanding Sociability of Social software: an Exploratory Study. AEI2008, Las Vegas. July 14-17, 2008.
  • Dai, Y.S., et al, User Perceived Quality of Online Social Information Services: From the Perspective of Knowledge Management, in Proceedings of IEEM 2007, Singapore. Dec. 2-5, 2007.
  • Dai, Y.S., et al, Analysis of Online Social Information Service Quality Factors, Chinese Journal of Information, 27(1), 142-144.

Finance Assistant, General Electric, Shanghai, China

(Jul. 07 – Aug. 07)

  • Managed account receivables, assisted financial analysis using spreadsheets

Web Interface Designer, Contractor

  • Needintel, a social entrepreneur startup. (ongoing, 2009)
  • iStanford, the Stanford Journalism Program website. (2009)
  • HCIA, a NGO based in HongKong (2007)
  • Website of Industrial Engineering Department of Tsinghua University (2006)
  • Hiall, a career consulting company in Beijing (2005)

Vice Captain, Google Camp Tsinghua (Sponsored by Google)

(Oct. 06 – Jan. 08)

Talk Series: Design for Better Experience

(Oct. 07 – Dec. 08)

  • Invited to give graphic design talks at three top universities in Beijing.

Founder, Group UX blog lanrenux.com (in Chinese)

(Feb. 09)